FAQ

What's your turnaround time?

Projects are scheduled on a monthly basis. Rebrands take 2-4 weeks to complete and websites typically take 4-6 weeks.

What website platforms do you use?

Our primary platform is Showit for all service-based businesses. We use Wix, Shopify, and Squarespace for e-commerce sites.

Why do I need a brand strategy session?

Brand strategy is such a useful tool that ensures that we are aligned on your brand vision and needs. When we take the time to answer crucial questions in the beginning, it sets us up for success when executing your visual identity.

Do you deliver original design files?

Yes. It's your brand and you have full ownership of it upon delivery. We provide files in AI, JPEG, and PNG formats. 

Do you offer website support?

We offer one week of post-launch website support and provide training sessions.

Do you help with copywriting?

Your brand guide will include your mission, vision, values, unique selling point, persona. and audience summary. We also have a contracted copywriter that is available to offer website copywriting, proofreading, and additional marketing copy.